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Privacy Policy


We are pleased that you are visiting our website and thank you for your interest! Protecting your privacy when using our website is important to us, so please take note of the following information about how we handle your data:

1) General Information on Handling Personal Data

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files, such as the date and time of retrieval, the name of the page retrieved, the amount of data transferred, and the requesting provider. These data cannot be attributed to a specific person and are only used to ensure the smooth operation of our website and improve our offering.
Personal data is collected if you voluntarily provide it to us to execute a contract or when opening a customer account. The data collected is evident from the respective input forms. You can delete your customer account at any time, which can be done by sending a message to the contact option described below. We store and use the data you provide for contract execution. After the contract is fully processed or your customer account is deleted, your data will be blocked, considering tax and commercial law retention periods, and deleted after these periods, unless you have expressly consented to further use of your data or we have reserved the right to further data use, which is legally permitted and about which we inform you below.

In the context of contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form is evident from the respective contact form. This data is stored and used exclusively for responding to your request or for contacting you and the associated technical administration. Your data will be deleted after your request has been fully processed, provided you wish so and there are no legal retention obligations.

Furthermore, personal data is collected if you subscribe to our email newsletter. These data are used by us for our own advertising purposes in the form of our email newsletter, provided you have expressly consented to this as follows:

"Please send me regular information about your product range by email. I can unsubscribe from the newsletter at any time."

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by notifying us accordingly. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list.

For our own advertising purposes, we reserve the right to store your first and last name, postal address, and - if we have received these additional details from you in the course of our contractual relationship - your title, academic degree, year of birth, and professional, industry, or business name in summarized lists and use them to send you interesting offers and information about our products by mail. You can object to the storage and use of your data for this purpose at any time by sending a message to the contact option described below.

In the context of the comment function on this website, in addition to your comment, details of the time the comment was created and the commenter's chosen name will be stored and published on the website.

Furthermore, your email address will be stored and published when using the comment function on the website.

The IP addresses of users are also stored when comments are made. Since the comments are not reviewed before publication, we need this data to be able to take action against the author in case of legal infringements such as insults or propaganda.

You can subscribe to follow-up comments. You will receive a confirmation email to ensure that you are the owner of the email address provided. You can unsubscribe from ongoing comment subscriptions at any time; for more information on how to unsubscribe, please refer to the confirmation email.


2)Transfer of Personal Data for Order Processing


2.1 The personal data we collect will be transferred to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing.

2.2 When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" via PayPal, we will pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" via PayPal. The result of the credit check in relation to the statistical probability of non-payment is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: www.paypal.com/de/webapps/mpp/ua/privacy-full

2.3 If you choose a payment method from the payment service provider PAYONE, the payment processing is carried out via the payment service provider BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt/Main, to whom we pass on your information provided during the order process together with the information about your order. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider PAYONE.

2.4 If the delivery of the goods is carried out by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will pass on your email address to UPS before the delivery of the goods for the purpose of coordinating a delivery date or providing status information on the shipment, provided you have expressly consented to this as follows:

"I agree that my email address may be passed on to UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss) so that UPS can contact me via email before delivering the goods for the purpose of coordinating a delivery date or providing status information on the shipment. I can withdraw my consent at any time."

Otherwise, we will only pass on the name of the recipient and the delivery address to UPS. In this case, prior coordination of the delivery date with UPS or the transmission of status information for the shipment is not possible.


3) Transfer of Personal Data for Credit or Identity Checks and Scoring for Invoice Purchases

3.1 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

CRIF Bürgel GmbH
Gasstraße 18
22761 Hamburg

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3.2 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3.3 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

Creditreform Hamburg von der Decken & Wall KG,
Wandalenweg 8-10,
20097 Hamburg

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3.4 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

Creditreform Reutlingen Degner KG
Auwiesenstraße 30
D-72770 Reutlingen

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3.5 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

Creditsafe Deutschland GmbH
Charlottenstraße 68 – 71
10117 Berlin

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3.6 If we make an advance payment (e.g., delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.


4) Transfer of Personal Data for Credit or Identity Checks and Scoring for Direct Debit Payments

If we make an advance payment (e.g., in the case of direct debit payments), we reserve the right to carry out a credit check based on mathematical-statistical procedures to protect our legitimate interests. The personal data necessary for a credit check will be transmitted to the following service provider:

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. The result of the credit check in relation to the statistical probability of non-payment is used by us for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

Contact Information for Data Protection Inquiries:
For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, and for the revocation of any consent given or objection to a specific use of data, please contact us directly via the contact information provided in our legal notice.


5) Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). You can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

6) Use of Social Plugins


Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin". An overview of Facebook plugins and their appearance can be found here: developers.facebook.com/docs/plugins.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a server of Facebook in the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, by pressing the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and shown to your Facebook friends.

For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy, please refer to Facebook's privacy policy: www.facebook.com/policy.php.

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).


7) Use of Videos (e.g., YouTube, Vimeo)

This website uses the YouTube embedding function for displaying and playing videos from the provider "YouTube". The extended data protection mode is used here, which, according to the provider, only starts storing user information when the video(s) are played. When the playback of embedded YouTube videos is started, YouTube uses cookies to collect information about user behavior. According to YouTube, these are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive practices. Regardless of playing the embedded videos, a connection to the Google DoubleClick network is established each time this website is called up, which can trigger further data processing operations without our influence.

Further information on data protection at "YouTube" can be found in the provider's privacy policy at: www.google.de/intl/de/policies/privacy/.


8) Use of Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Inc. ("Google"). Google AdSense uses so-called "DoubleClick DART Cookies" ("Cookies"), which are text files stored on your computer that enable an analysis of the use of the website. Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, by which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there.

Google uses this information to evaluate your usage of the website with regard to AdSense ads. The IP address transmitted by your browser within the scope of Google AdSense will not be merged with other Google data. The information collected by Google may be transmitted to third parties if required by law and/or if third parties process this data on behalf of Google. You can permanently object to the setting of cookies for ad preferences by preventing them through a corresponding setting of your browser software or by downloading and installing the browser plug-in available at the following link: www.google.com/settings/ads/plugin.

Please note that certain functions of this website may not or only partially be available if you have objected to the use of cookies.


9) Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, within Google AdWords, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These are small text files that are stored on your computer system. These cookies expire after 30 days and do not serve personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot, therefore, be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

You can find more information about Google's privacy policy at the following internet address: www.google.de/policies/privacy/.


10) Google Certified Shop Program

We cooperate with Google Inc. ("Google") as part of the Google Certified Shop Program, which offers you buyer protection. In addition, within this program, you can particularly inform yourself about our quality in terms of customer service and our timeliness regarding shipping. For this purpose, data concerning your order, such as order value, currency, delivery country, delivery costs, taxes, and any discounts, will be transmitted to Google and stored. Your email address will only be transmitted to Google if you opt-in for the free buyer protection of the Google Certified Shop Program by clicking an opt-in module during the order process. By voluntarily participating in this service offered solely by and through Google, you agree to the usage terms established by Google, which you can access at the following link: www.google.de/intl/de/policies/privacy/.

11) Web Analytics Service

11.1 This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

If IP anonymization is activated on this website, your IP address will be truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet use to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case, you may not be able to use all functions of this website fully. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that prevents the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again):

Disable Google Analytics

It is noted that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are processed only in shortened form to exclude direct personal reference.

11.2 This website uses the web analytics service software Matomo (www.matomo.org) to collect and store data for marketing and optimization purposes. Pseudonymous user profiles can be created from this data, and cookies are used for this purpose. Cookies are small text files that are stored locally in the cache of the internet browser of the site visitor. The cookies enable the recognition of the internet browser. The data collected with the Matomo technologies (including your anonymized IP address) is transmitted to our server and stored for usage analysis purposes, which helps us optimize the website. The information generated by the cookie in the pseudonymous user profile will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym. If you do not agree with the storage and evaluation of this data from your visit, you can object to its storage and use for the future at any time. You can set your browser to inform you about


12) Retargeting/Remarketing

This website uses retargeting technology from Google Inc. ("Google"). This makes it possible to target visitors to our website with personalized, interest-based advertising. The display of the advertisements is based on a cookie-based analysis of previous usage behavior, but no personal data is stored. For retargeting technology, a cookie is stored on your computer or mobile device to collect anonymized data about your interests and thus adapt advertising individually to the stored information. These cookies are small text files stored on your computer or mobile device. As a result, you are shown advertisements that are highly likely to correspond to your product and information interests.

You can permanently object to the setting of advertising cookies by downloading and installing the browser plugin available at the following link: www.google.com/settings/ads/onweb/

Further information and the privacy policy regarding advertising and Google can be viewed here: www.google.com/policies/technologies/ads/


13) Rights of the Data Subject

You have the right to free information about your stored data, as well as the right to correction, restriction of processing, deletion of data, and data portability. You also have the right to object to the processing of your data, revoke any consent given, and complain to a supervisory authority.


14) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted if it is no longer required for contract fulfillment or contract initiation and/or there is no legitimate interest on our part to continue storage.